1. What
happens when you place an order?
Once your order is placed with www.yallabuyit.ae,
our system will Automatically Direct Your order to our
warehouse.
2. How are items packaged?
Each Individual product is packaged in bubble
wrap, while fragile items like bottles are safely secured with additional bubble
wrap. We pack our products in boxes, which are covered in a plastic
layer.
3. How does the delivery process work?
● Once our system processes
your order, your products are inspected thoroughly to ensure they are in perfect condition.
● After they pass through the
final round of quality checks, they are packed and handed over to our trusted
delivery partner.
● Our delivery partners then
bring the package to you at the earliest. In case, they are unable to reach
your address or match your timings, they will contact you to reschedule your
delivery.
4. What is the range of locations to which www.yallabuyit.ae ships its
products?
www.yallabuyit.ae ships
throughout the UAE!
5. Are there any shipping charges applicable to my order ?
● UAE shipping charges -AED 15 delivery on all orders
6. The order has been shipped. How can I track
it now?
● Once your order has been
dispatched, you will receive an email with the details of the tracking number
and the delivery partner that is processing your order.
● You can track the status of
your package by going to "TRACK MY ORDER" and keying in your
order ID.
7. My order will be shipped in multiple
shipments? What does this mean?
Don’t worry! This just means that different
parts of your order may have simply been shipped from our different warehouse
locations.
8. What is the estimated delivery time?
We deliver most orders on the same day, with exceptions being delivered within 2-3 business days
(excluding Sundays and public holidays)
● Though we keep 95% of our
catalog in our inventory, certain products need to be sourced directly from
the brand itself so that we can live up to our promise of on-time delivery.
● While we try to deliver your
order in the shortest possible time, uncertain circumstances may delay
your order.
9. Shipping fees for large or bulky items?
For UAE customers, certain large or bulky items
will require an additional shipping fee. This fee ranges from 30 AED to 60 AED
and might be applied to a single item or a group of items if they can be
delivered together from the same warehouse.
10. How can I cancel my order?
● You can cancel your order
during the confirmation or while it's under preparation by logging into your www.yallabuyit.ae account and
clicking on "My panel". Every product ordered will be listed,
by clicking on "TICKET" you can notify us about canceling your
order, or write us an email cs@yallabuyit.ae.
● Once your order is shipped
and sent out for delivery, you will receive an Email Notification.